Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions por Michael George

Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions por Michael George

Titulo del libro: Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

Autor: Michael George

Número de páginas: 400 páginas

Fecha de lanzamiento: July 16, 2003

ISBN: 9780071418218

Editor: McGraw-Hill Education

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Michael George con Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions